Problem Containers

Joseph shares a quick tip on how to use the new Department of Energy Fuel Matrix feature. This easy to follow overview demonstrates how to set up fuel surcharges based on current DoE fuel prices, tailored by region and updated weekly or monthly. Whether you're managing multiple areas or want more accuracy in your billing, this tool helps ensure your fuel charges stay aligned and compliant. It's a simple way to make your operations more efficient and your pricing more precise.

Kira showcases the Waiting Time Audit feature, a valuable tool for tracking driver time at key locations and managing wait time charges. It helps users spot trends in driver efficiency, identify areas for faster turnarounds, and apply charges when wait times exceed set limits. With downloadable reports that include timestamps and driver app screenshots, it’s easy to back up charges and minimize client disputes.

Annie highlights how easy it is to create and apply credit memos within the system. This feature simplifies the process of managing credits by allowing users to quickly generate, approve, and apply them to invoices—all in just a few steps. Businesses can ensure accuracy and efficiency in their accounts receivable workflow. By leveraging this functionality, users can maintain better financial organization and provide a smoother experience for their customers.