Andrew Woehle
Business Growth Director and Manager of Operations and Safety, RCJ Transport Logistics
Andrew Woehle
Business Growth Director and Manager of Operations and Safety, RCJ Transport Logistics
Andrew Woehle
Business Growth Director and Manager of Operations and Safety, RCJ Transport Logistics
Andrew Woehle
Business Growth Director and Manager of Operations and Safety, RCJ Transport Logistics
PortPro’s Tools Help RCJ Transport Logistics Grow Revenue and Expand Business
PortPro’s Tools Help RCJ Transport Logistics Grow Revenue and Expand Business
PortPro’s Tools Help RCJ Transport Logistics Grow Revenue and Expand Business
PortPro’s Tools Help RCJ Transport Logistics Grow Revenue and Expand Business
PortPro’s Tools Help RCJ Transport Logistics Grow Revenue and Expand Business
Automated Driver Pay, Superior Load Management, and 24/7 Visibility Are Biggest Contributors
Automated Driver Pay, Superior Load Management, and 24/7 Visibility Are Biggest Contributors
Automated Driver Pay, Superior Load Management, and 24/7 Visibility Are Biggest Contributors
Automated Driver Pay, Superior Load Management, and 24/7 Visibility Are Biggest Contributors
Company Size (Drivers)
22
Type Of Company
Asset-based Transportation Company and Brokerage
Location
The Woodlands, Texas
Years in Business
16+
Company Size (Drivers)
22
Type Of Company
Asset-based Transportation Company and Brokerage
Location
The Woodlands, Texas
Years in Business
16+
Company Size (Drivers)
22
Type Of Company
Asset-based Transportation Company and Brokerage
Location
The Woodlands, Texas
Years in Business
16+
Executive Brief
Ramiro Melendez, founder and CEO of RCJ Transport Logistics (RCJ) built RCJ into the successful business it is today. He is excited about his company’s continued growth and expansion and supports a technology change.
After struggling with an outdated legacy-based system with a clunky interface resembling Windows 98, limited customer service, and minimal feature options for reporting, invoicing, and driver communication, RCJs' team was ready for a change.
PortPro has positively impacted RCJ operations by freeing up dispatcher and driver time, improving internal and external communication with their customers, reducing errors from manual processes, and speeding up payments that ultimately improve cash flow. Three popular PortPro tools made a big difference in how RCJ operates and serves its customers: Automated driver pay, enhanced container tracking & load management, and a user-friendly customer portal offering 24/7 visibility. These improvements and an easy onboarding process made the RCJ team happier with a more efficient operation. As a result, the company is growing revenue, expanding into the Houston market, and exploring more expansion in the coming year.
Executive Brief
Ramiro Melendez, founder and CEO of RCJ Transport Logistics (RCJ) built RCJ into the successful business it is today. He is excited about his company’s continued growth and expansion and supports a technology change.
After struggling with an outdated legacy-based system with a clunky interface resembling Windows 98, limited customer service, and minimal feature options for reporting, invoicing, and driver communication, RCJs' team was ready for a change.
PortPro has positively impacted RCJ operations by freeing up dispatcher and driver time, improving internal and external communication with their customers, reducing errors from manual processes, and speeding up payments that ultimately improve cash flow. Three popular PortPro tools made a big difference in how RCJ operates and serves its customers: Automated driver pay, enhanced container tracking & load management, and a user-friendly customer portal offering 24/7 visibility. These improvements and an easy onboarding process made the RCJ team happier with a more efficient operation. As a result, the company is growing revenue, expanding into the Houston market, and exploring more expansion in the coming year.
Executive Brief
Ramiro Melendez, founder and CEO of RCJ Transport Logistics (RCJ) built RCJ into the successful business it is today. He is excited about his company’s continued growth and expansion and supports a technology change.
After struggling with an outdated legacy-based system with a clunky interface resembling Windows 98, limited customer service, and minimal feature options for reporting, invoicing, and driver communication, RCJs' team was ready for a change.
PortPro has positively impacted RCJ operations by freeing up dispatcher and driver time, improving internal and external communication with their customers, reducing errors from manual processes, and speeding up payments that ultimately improve cash flow. Three popular PortPro tools made a big difference in how RCJ operates and serves its customers: Automated driver pay, enhanced container tracking & load management, and a user-friendly customer portal offering 24/7 visibility. These improvements and an easy onboarding process made the RCJ team happier with a more efficient operation. As a result, the company is growing revenue, expanding into the Houston market, and exploring more expansion in the coming year.
Time For A Change
Andrew (Andy) Woehle enjoys working on business growth and operations at RCJ. Andy brings a fresh perspective to the company with 20+ years of sales and operations experience in the hospitality industry. He understands what great customer service is and welcomes the business improvements and growth that have been occurring as RCJ adopted PortPro’s technology.
RCJ is an asset-based transportation and brokerage business specializing in container drayage, truckload, regional trucking, container transload, and 3PL services. Today, thanks to the hard-working team at RCJ and PortPro’s TMS platform, the company has expanded to three divisions: 1) Intermodal containers, 2) Flatbeds and Dry Vans, and 3) Rail (primarily in Dallas). They work closely with the Port of Houston, the 5th busiest port in the United States.
In his first year at RCJ, Andy experienced struggles related to an outdated TMS system. The company had been running on a legacy-based system with a clunky interface resembling Windows 98, limited customer service, and minimal feature options for reporting, invoicing, and driver communication. RCJ’s team was used to the constant “workarounds” but recognized and resented the extra time it took out of their day. Andy and the team were ready for a change and contacted PortPro after hearing great reviews about its TMS platform.
In less than a year, PortPro positively impacted RCJ’s operations by freeing up dispatcher and driver time – improving internal and external communication with their customers, reducing errors from manual processes, and speeding up payments that ultimately improve cash flow.
Time For A Change
Andrew (Andy) Woehle enjoys working on business growth and operations at RCJ. Andy brings a fresh perspective to the company with 20+ years of sales and operations experience in the hospitality industry. He understands what great customer service is and welcomes the business improvements and growth that have been occurring as RCJ adopted PortPro’s technology.
RCJ is an asset-based transportation and brokerage business specializing in container drayage, truckload, regional trucking, container transload, and 3PL services. Today, thanks to the hard-working team at RCJ and PortPro’s TMS platform, the company has expanded to three divisions: 1) Intermodal containers, 2) Flatbeds and Dry Vans, and 3) Rail (primarily in Dallas). They work closely with the Port of Houston, the 5th busiest port in the United States.
In his first year at RCJ, Andy experienced struggles related to an outdated TMS system. The company had been running on a legacy-based system with a clunky interface resembling Windows 98, limited customer service, and minimal feature options for reporting, invoicing, and driver communication. RCJ’s team was used to the constant “workarounds” but recognized and resented the extra time it took out of their day. Andy and the team were ready for a change and contacted PortPro after hearing great reviews about its TMS platform.
In less than a year, PortPro positively impacted RCJ’s operations by freeing up dispatcher and driver time – improving internal and external communication with their customers, reducing errors from manual processes, and speeding up payments that ultimately improve cash flow.
Time For A Change
Andrew (Andy) Woehle enjoys working on business growth and operations at RCJ. Andy brings a fresh perspective to the company with 20+ years of sales and operations experience in the hospitality industry. He understands what great customer service is and welcomes the business improvements and growth that have been occurring as RCJ adopted PortPro’s technology.
RCJ is an asset-based transportation and brokerage business specializing in container drayage, truckload, regional trucking, container transload, and 3PL services. Today, thanks to the hard-working team at RCJ and PortPro’s TMS platform, the company has expanded to three divisions: 1) Intermodal containers, 2) Flatbeds and Dry Vans, and 3) Rail (primarily in Dallas). They work closely with the Port of Houston, the 5th busiest port in the United States.
In his first year at RCJ, Andy experienced struggles related to an outdated TMS system. The company had been running on a legacy-based system with a clunky interface resembling Windows 98, limited customer service, and minimal feature options for reporting, invoicing, and driver communication. RCJ’s team was used to the constant “workarounds” but recognized and resented the extra time it took out of their day. Andy and the team were ready for a change and contacted PortPro after hearing great reviews about its TMS platform.
In less than a year, PortPro positively impacted RCJ’s operations by freeing up dispatcher and driver time – improving internal and external communication with their customers, reducing errors from manual processes, and speeding up payments that ultimately improve cash flow.
PortPro Tools Dramatically Improve RCJ’s Operation
These three tools have made a huge difference in how RCJ operates and serves its customers.
Automated Driver Pay
This saves RCJ hours each week with base and accessorial pay for drivers showing up automatically on loads. Drivers can get settlements finalized fast in PortPro. Their drivers are extremely happy with the Driver mobile app.Enhanced Container Tracking & Load Management
RCJ loves that they no longer have to manually check container availability from multiple terminals and SSL websites. PortPro’s system automatically pulls in vessel ETA, LFD & container status/holds easily by container number. The planner and dispatch board give complete visibility so RCJ can be proactive and more efficient in managing loads. Customers now have better visibility and improved service, making them a better vendor.Full Visibility 24/7
There are a lot of moving pieces when transporting 125 containers per week. PortPro’s Customer Portal allows RCJ to have full visibility into their shipments at any moment. It also enables RCJ’s customers to see loads live, cutting back on email and phone communication and bringing more transparency to their relationship. In turn, RCJ is improving its customer relationships.
PortPro Tools Dramatically Improve RCJ’s Operation
These three tools have made a huge difference in how RCJ operates and serves its customers.
Automated Driver Pay
This saves RCJ hours each week with base and accessorial pay for drivers showing up automatically on loads. Drivers can get settlements finalized fast in PortPro. Their drivers are extremely happy with the Driver mobile app.Enhanced Container Tracking & Load Management
RCJ loves that they no longer have to manually check container availability from multiple terminals and SSL websites. PortPro’s system automatically pulls in vessel ETA, LFD & container status/holds easily by container number. The planner and dispatch board give complete visibility so RCJ can be proactive and more efficient in managing loads. Customers now have better visibility and improved service, making them a better vendor.Full Visibility 24/7
There are a lot of moving pieces when transporting 125 containers per week. PortPro’s Customer Portal allows RCJ to have full visibility into their shipments at any moment. It also enables RCJ’s customers to see loads live, cutting back on email and phone communication and bringing more transparency to their relationship. In turn, RCJ is improving its customer relationships.
PortPro Tools Dramatically Improve RCJ’s Operation
These three tools have made a huge difference in how RCJ operates and serves its customers.
Automated Driver Pay
This saves RCJ hours each week with base and accessorial pay for drivers showing up automatically on loads. Drivers can get settlements finalized fast in PortPro. Their drivers are extremely happy with the Driver mobile app.Enhanced Container Tracking & Load Management
RCJ loves that they no longer have to manually check container availability from multiple terminals and SSL websites. PortPro’s system automatically pulls in vessel ETA, LFD & container status/holds easily by container number. The planner and dispatch board give complete visibility so RCJ can be proactive and more efficient in managing loads. Customers now have better visibility and improved service, making them a better vendor.Full Visibility 24/7
There are a lot of moving pieces when transporting 125 containers per week. PortPro’s Customer Portal allows RCJ to have full visibility into their shipments at any moment. It also enables RCJ’s customers to see loads live, cutting back on email and phone communication and bringing more transparency to their relationship. In turn, RCJ is improving its customer relationships.
According to Andy, PortPro’s onboarding process is simple and fast — even his 8-year-old can learn it and use the driver mobile app! RCJ has a small but mighty team that appreciates the library of training videos PortPro makes available so that new employees can be onboarded at any time and not have to worry about scheduling separate training sessions. Online support is also available and helpful for any questions. Andy raves about his PortPro Customer Success Manager, who he says is always there when he needs her and is open to suggestions and ongoing feedback about the platform.
In just one year, RCJ has expanded to three divisions – including rail and is operating more efficiently than ever. The hours saved from automating manual processes have been a game changer for their business. In a year, their organization saved over 2,000 hours and is on track for more savings.
Another key growth factor is improved cash flow directly from implementing PortPro. For drivers – the ability to upload documents immediately into the driver mobile app and better customer communication through the customer portal leads to faster billing and payment – and ultimately improves RCJ’s cash flow. This is a win-win for everyone involved.
PortPro also helps them safeguard their business against per diem fines by tracking the end-to-end journey of their containers. RCJ’s customers can review, invoice, and send disputes with required backup documents automatically stored in the app, like terminal appointment records and reasons for per diem charges. Demurrage fees used to be an issue because things were done manually, and wait times were high. Now that everything is done electronically, there are practically no waits or downtime, resulting in fewer fines. This saves RCJ thousands of dollars.
“We’re poised for more future growth now that we have the tools in place,” said Andy. “PortPro has been instrumental in our 2024 expansion,” he added. Andy also points out that he’s never seen a better onboarding process in his professional career, and he truly feels supported.
RCJ Team Ranks its Top 3 PortPro Tools
RCJ Team Ranks its Top 3 PortPro Tools
RCJ Team Ranks its Top 3 PortPro Tools
#1 PortPro’s User-Friendly Interface
This is Andy’s (and his team's) favorite tool. He loves that anyone can log in and begin dispatching from day one. According to RCJ, there is little complexity – the functions are clear, simple, and easy for anyone to learn – especially PortPro’s planner and dispatch board. It makes training a breeze and leaves very little room for error. This makes onboarding new team members a faster, more straightforward process.
#2 Driver Mobile App
RCJ’s drivers (owner-operators and company drivers) find the answers to almost every question on the driver mobile app. For example, the automated driver pay rates save a huge amount of time. Previously, drivers wanted to know the payment on each load, which required RCJ’s staff to stop what they were doing, look up information, and get back to the driver. That time has been eliminated. In all, RCJ is saving time because PortPro’s driver mobile app lessens the need for calls, text messages, and hunting down paperwork from drivers. It also improves service quality since there’s less chance of human error coupled with automated driver status updates and timestamps.
#3 Customer Portal
PortPro’s customer portal is a popular asset for RCJ’s customers and a significant contributor to RCJ’s growth. Andrew says it makes them easier to work with, improves customer satisfaction, and encourages RCJ’s customers to do more business with them. One of their clients — a top grocery chain in Texas, moves hundreds of dry goods each month with RCJ. One of the chain’s Warehouse Managers loves that they can see what’s coming in and out of each warehouse and get real-time reporting on shipments for their internal teams and management. For that Manager responsible for scheduling hundreds of loads daily, PortPro’s customer portal saves time, making real-time data and information immediately accessible.
#1 PortPro’s User-Friendly Interface
This is Andy’s (and his team's) favorite tool. He loves that anyone can log in and begin dispatching from day one. According to RCJ, there is little complexity – the functions are clear, simple, and easy for anyone to learn – especially PortPro’s planner and dispatch board. It makes training a breeze and leaves very little room for error. This makes onboarding new team members a faster, more straightforward process.
#2 Driver Mobile App
RCJ’s drivers (owner-operators and company drivers) find the answers to almost every question on the driver mobile app. For example, the automated driver pay rates save a huge amount of time. Previously, drivers wanted to know the payment on each load, which required RCJ’s staff to stop what they were doing, look up information, and get back to the driver. That time has been eliminated. In all, RCJ is saving time because PortPro’s driver mobile app lessens the need for calls, text messages, and hunting down paperwork from drivers. It also improves service quality since there’s less chance of human error coupled with automated driver status updates and timestamps.
#3 Customer Portal
PortPro’s customer portal is a popular asset for RCJ’s customers and a significant contributor to RCJ’s growth. Andrew says it makes them easier to work with, improves customer satisfaction, and encourages RCJ’s customers to do more business with them. One of their clients — a top grocery chain in Texas, moves hundreds of dry goods each month with RCJ. One of the chain’s Warehouse Managers loves that they can see what’s coming in and out of each warehouse and get real-time reporting on shipments for their internal teams and management. For that Manager responsible for scheduling hundreds of loads daily, PortPro’s customer portal saves time, making real-time data and information immediately accessible.
#1 PortPro’s User-Friendly Interface
This is Andy’s (and his team's) favorite tool. He loves that anyone can log in and begin dispatching from day one. According to RCJ, there is little complexity – the functions are clear, simple, and easy for anyone to learn – especially PortPro’s planner and dispatch board. It makes training a breeze and leaves very little room for error. This makes onboarding new team members a faster, more straightforward process.
#2 Driver Mobile App
RCJ’s drivers (owner-operators and company drivers) find the answers to almost every question on the driver mobile app. For example, the automated driver pay rates save a huge amount of time. Previously, drivers wanted to know the payment on each load, which required RCJ’s staff to stop what they were doing, look up information, and get back to the driver. That time has been eliminated. In all, RCJ is saving time because PortPro’s driver mobile app lessens the need for calls, text messages, and hunting down paperwork from drivers. It also improves service quality since there’s less chance of human error coupled with automated driver status updates and timestamps.
#3 Customer Portal
PortPro’s customer portal is a popular asset for RCJ’s customers and a significant contributor to RCJ’s growth. Andrew says it makes them easier to work with, improves customer satisfaction, and encourages RCJ’s customers to do more business with them. One of their clients — a top grocery chain in Texas, moves hundreds of dry goods each month with RCJ. One of the chain’s Warehouse Managers loves that they can see what’s coming in and out of each warehouse and get real-time reporting on shipments for their internal teams and management. For that Manager responsible for scheduling hundreds of loads daily, PortPro’s customer portal saves time, making real-time data and information immediately accessible.
#1 PortPro’s User-Friendly Interface
This is Andy’s (and his team's) favorite tool. He loves that anyone can log in and begin dispatching from day one. According to RCJ, there is little complexity – the functions are clear, simple, and easy for anyone to learn – especially PortPro’s planner and dispatch board. It makes training a breeze and leaves very little room for error. This makes onboarding new team members a faster, more straightforward process.
#2 Driver Mobile App
RCJ’s drivers (owner-operators and company drivers) find the answers to almost every question on the driver mobile app. For example, the automated driver pay rates save a huge amount of time. Previously, drivers wanted to know the payment on each load, which required RCJ’s staff to stop what they were doing, look up information, and get back to the driver. That time has been eliminated. In all, RCJ is saving time because PortPro’s driver mobile app lessens the need for calls, text messages, and hunting down paperwork from drivers. It also improves service quality since there’s less chance of human error coupled with automated driver status updates and timestamps.
#3 Customer Portal
PortPro’s customer portal is a popular asset for RCJ’s customers and a significant contributor to RCJ’s growth. Andrew says it makes them easier to work with, improves customer satisfaction, and encourages RCJ’s customers to do more business with them. One of their clients — a top grocery chain in Texas, moves hundreds of dry goods each month with RCJ. One of the chain’s Warehouse Managers loves that they can see what’s coming in and out of each warehouse and get real-time reporting on shipments for their internal teams and management. For that Manager responsible for scheduling hundreds of loads daily, PortPro’s customer portal saves time, making real-time data and information immediately accessible.
How to get in touch
with PortPro
The most advanced modern operating software for drayage carriers, brokers and 3pls built to improve operations, save time, and grow revenue.
How to get in touch
with PortPro
The most advanced modern operating software for drayage carriers, brokers and 3pls built to improve operations, save time, and grow revenue.
How to get in touch
with PortPro
The most advanced modern operating software for drayage carriers, brokers and 3pls built to improve operations, save time, and grow revenue.
How to get in touch
with PortPro
The most advanced modern operating software for drayage carriers, brokers and 3pls built to improve operations, save time, and grow revenue.
How to get in touch
with PortPro
The most advanced modern operating software for drayage carriers, brokers and 3pls built to improve operations, save time, and grow revenue.
How to get in touch
with PortPro
The most advanced modern operating software for drayage carriers, brokers and 3pls built to improve operations, save time, and grow revenue.