S&R Trucking Reduces Driver Dispatch Time by 80% with PortPro’s TMS Platform

S&R Trucking Reduces Driver Dispatch Time by 80% with PortPro’s TMS Platform

S&R Trucking Reduces Driver Dispatch Time by 80% with PortPro’s TMS Platform

S&R Trucking Reduces Driver Dispatch Time by 80% with PortPro’s TMS Platform

S&R Trucking Reduces Driver Dispatch Time by 80% with PortPro’s TMS Platform

Canadian Drayage Trucking Company with 300+ Drivers Attributes Growth to New Technology

Canadian Drayage Trucking Company with 300+ Drivers Attributes Growth to New Technology

Canadian Drayage Trucking Company with 300+ Drivers Attributes Growth to New Technology

With a state-of-the-art facility strategically located in Brampton, Ontario, S & R Trucking has been moving containers for manufacturers to and from the rail yards for over 30 years. After dealing with the frustrations of a server-based, legacy software system, S&R decided to replace it with PortPro in 2021 and never looked back.

With a state-of-the-art facility strategically located in Brampton, Ontario, S & R Trucking has been moving containers for manufacturers to and from the rail yards for over 30 years. After dealing with the frustrations of a server-based, legacy software system, S&R decided to replace it with PortPro in 2021 and never looked back.

With a state-of-the-art facility strategically located in Brampton, Ontario, S & R Trucking has been moving containers for manufacturers to and from the rail yards for over 30 years. After dealing with the frustrations of a server-based, legacy software system, S&R decided to replace it with PortPro in 2021 and never looked back.

With a state-of-the-art facility strategically located in Brampton, Ontario, S & R Trucking has been moving containers for manufacturers to and from the rail yards for over 30 years. After dealing with the frustrations of a server-based, legacy software system, S&R decided to replace it with PortPro in 2021 and never looked back.

Drivers

300+

Type Of Company

Asset-based Transportation Company and Brokerage

Location

Ontario, Canada

Years in Business

33

Company Size (Drivers)

300+

Type Of Company

Asset-based Transportation Company and Brokerage

Location

Ontario, Canada

Years in Business

33

Company Size (Drivers)

300+

Type Of Company

Asset-based Transportation Company and Brokerage

Location

Ontario, Canada

Years in Business

33

Executive Brief

S&R Trucking, based in Brampton, Ontario, had long struggled with an outdated server-based system that lacked the visibility and reporting needed for its growing operations. After learning about PortPro, they decided to make a change.

S&R Trucking manages 300–400 loads daily, transporting goods like raw materials, car parts and accessories, and all types of furniture across Canada and the United States. Zina Gallo, Director of Transportation with over 20 years at S&R, plays a key role in the company’s growth and led the transition from its early days using spreadsheets, to a legacy server-based software that once served its purpose but is now inefficient.

Impressed by PortPro’s intuitive technology and seamless onboarding process, Zina saw the advantages from the outset, especially allowing remote work for team members in India. To address the challenge of training S&R’s Punjabi-speaking drivers, PortPro ensured that the app was compatible in multiple languages, ensuring a smooth adoption of its driver app.

PortPro’s TMS platform has transformed S&R’s operations. S&R’s customers now access a portal for instant updates and automated reports, while S&R’s dispatch team reports an 80% reduction in back-and-forth communication with drivers. Features like live updates, automated appointment scheduling, and improved rate transparency have significantly enhanced efficiency.

Drivers save time and money, with container pick-up and delivery times dropping from 30–40 minutes to just 10 minutes. Improved documentation management further streamlines their workflows.

Zina estimates PortPro saves S&R 3,500 hours annually across customer service and yard operations, reducing workload from 8–9 hours daily to just 1–2 hours. This efficiency allows her team to focus on growth initiatives, fueling the company’s continued expansion.

Executive Brief

S&R Trucking, based in Brampton, Ontario, had long struggled with an outdated server-based system that lacked the visibility and reporting needed for its growing operations. After learning about PortPro, they decided to make a change.

S&R Trucking manages 300–400 loads daily, transporting goods like raw materials, car parts and accessories, and all types of furniture across Canada and the United States. Zina Gallo, Director of Transportation with over 20 years at S&R, plays a key role in the company’s growth and led the transition from its early days using spreadsheets, to a legacy server-based software that once served its purpose but is now inefficient.

Impressed by PortPro’s intuitive technology and seamless onboarding process, Zina saw the advantages from the outset, especially allowing remote work for team members in India. To address the challenge of training S&R’s Punjabi-speaking drivers, PortPro ensured that the app was compatible in multiple languages, ensuring a smooth adoption of its driver app.

PortPro’s TMS platform has transformed S&R’s operations. S&R’s customers now access a portal for instant updates and automated reports, while S&R’s dispatch team reports an 80% reduction in back-and-forth communication with drivers. Features like live updates, automated appointment scheduling, and improved rate transparency have significantly enhanced efficiency.

Drivers save time and money, with container pick-up and delivery times dropping from 30–40 minutes to just 10 minutes. Improved documentation management further streamlines their workflows.

Zina estimates PortPro saves S&R 3,500 hours annually across customer service and yard operations, reducing workload from 8–9 hours daily to just 1–2 hours. This efficiency allows her team to focus on growth initiatives, fueling the company’s continued expansion.

Executive Brief

S&R Trucking, based in Brampton, Ontario, had long struggled with an outdated server-based system that lacked the visibility and reporting needed for its growing operations. After learning about PortPro, they decided to make a change.

S&R Trucking manages 300–400 loads daily, transporting goods like raw materials, car parts and accessories, and all types of furniture across Canada and the United States. Zina Gallo, Director of Transportation with over 20 years at S&R, plays a key role in the company’s growth and led the transition from its early days using spreadsheets, to a legacy server-based software that once served its purpose but is now inefficient.

Impressed by PortPro’s intuitive technology and seamless onboarding process, Zina saw the advantages from the outset, especially allowing remote work for team members in India. To address the challenge of training S&R’s Punjabi-speaking drivers, PortPro ensured that the app was compatible in multiple languages, ensuring a smooth adoption of its driver app.

PortPro’s TMS platform has transformed S&R’s operations. S&R’s customers now access a portal for instant updates and automated reports, while S&R’s dispatch team reports an 80% reduction in back-and-forth communication with drivers. Features like live updates, automated appointment scheduling, and improved rate transparency have significantly enhanced efficiency.

Drivers save time and money, with container pick-up and delivery times dropping from 30–40 minutes to just 10 minutes. Improved documentation management further streamlines their workflows.

Zina estimates PortPro saves S&R 3,500 hours annually across customer service and yard operations, reducing workload from 8–9 hours daily to just 1–2 hours. This efficiency allows her team to focus on growth initiatives, fueling the company’s continued expansion.

S&R Trucking’s savings by each area

S&R Trucking’s 4 Favorite Features of PortPro

S&R Trucking’s 4 Favorite Features of PortPro

S&R Trucking’s 4 Favorite Features of PortPro

#1 Seamless and Easy Interface.
It makes it easy to communicate with drivers, upload documents, and track shipments.

#2 Customer Portal.
It saves a huge amount of time updating clients when they can check themselves. This allows us to be a better vendor for them.

#3 Dashboard.
Gives us the ability to see everything – giving full visibility into the status of our loads which can range from 300-400 per day.

#4 Driver Dispatch.
This tool cuts down our back-and-forth with drivers by 80%.

#1 Seamless and Easy Interface.
It makes it easy to communicate with drivers, upload documents, and track shipments.

#2 Customer Portal.
It saves a huge amount of time updating clients when they can check themselves. This allows us to be a better vendor for them.

#3 Dashboard.
Gives us the ability to see everything – giving full visibility into the status of our loads which can range from 300-400 per day.

#4 Driver Dispatch.
This tool cuts down our back-and-forth with drivers by 80%.

#1 Seamless and Easy Interface.
It makes it easy to communicate with drivers, upload documents, and track shipments.

#2 Customer Portal.
It saves a huge amount of time updating clients when they can check themselves. This allows us to be a better vendor for them.

#3 Dashboard.
Gives us the ability to see everything – giving full visibility into the status of our loads which can range from 300-400 per day.

#4 Driver Dispatch.
This tool cuts down our back-and-forth with drivers by 80%.

#1 Seamless and Easy Interface.
It makes it easy to communicate with drivers, upload documents, and track shipments.

#2 Customer Portal.
It saves a huge amount of time updating clients when they can check themselves. This allows us to be a better vendor for them.

#3 Dashboard.
Gives us the ability to see everything – giving full visibility into the status of our loads which can range from 300-400 per day.

#4 Driver Dispatch.
This tool cuts down our back-and-forth with drivers by 80%.

How to get in touch

with PortPro

The most advanced modern operating software for drayage carriers, brokers and 3pls built to improve operations, save time, and grow revenue.

How to get in touch

with PortPro

The most advanced modern operating software for drayage carriers, brokers and 3pls built to improve operations, save time, and grow revenue.

How to get in touch

with PortPro

The most advanced modern operating software for drayage carriers, brokers and 3pls built to improve operations, save time, and grow revenue.

How to get in touch

with PortPro

The most advanced modern operating software for drayage carriers, brokers and 3pls built to improve operations, save time, and grow revenue.

How to get in touch

with PortPro

The most advanced modern operating software for drayage carriers, brokers and 3pls built to improve operations, save time, and grow revenue.

How to get in touch

with PortPro

The most advanced modern operating software for drayage carriers, brokers and 3pls built to improve operations, save time, and grow revenue.