Oct 12, 2023

News

Crack the code on software onboarding: 5 steps to capitalize on customer enthusiasm

If your Net Promoter Score (NPS) score is low, your brand loyalty is hurting; or if you’re seeing customers transition to competitors, then your software onboarding process could be the culprit.

Toni Ann Careccio talks about the importance of onboarding and the five foundational elements your onboarding process should have to set the gold standard in your business – leading to high user adoption, increased renewals, upgrading to more of your products and services and overall employee happiness that comes from increased efficiencies.



Link: https://www.fastcompany.com/90966121/crack-the-code-on-software-onboarding-5-steps-to-capitalize-on-customer-enthusiasm

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Oct 12, 2023

Oct 12, 2023

Oct 12, 2023

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News

Crack the code on software onboarding: 5 steps to capitalize on customer enthusiasm

Crack the code on software onboarding: 5 steps to capitalize on customer enthusiasm

Crack the code on software onboarding: 5 steps to capitalize on customer enthusiasm

If your Net Promoter Score (NPS) score is low, your brand loyalty is hurting; or if you’re seeing customers transition to competitors, then your software onboarding process could be the culprit.

If your Net Promoter Score (NPS) score is low, your brand loyalty is hurting; or if you’re seeing customers transition to competitors, then your software onboarding process could be the culprit.

If your Net Promoter Score (NPS) score is low, your brand loyalty is hurting; or if you’re seeing customers transition to competitors, then your software onboarding process could be the culprit.

Oct 12, 2023

News

Crack the code on software onboarding: 5 steps to capitalize on customer enthusiasm

If your Net Promoter Score (NPS) score is low, your brand loyalty is hurting; or if you’re seeing customers transition to competitors, then your software onboarding process could be the culprit.

Oct 12, 2023

Blog

Crack the code on software onboarding: 5 steps to capitalize on customer enthusiasm

If your Net Promoter Score (NPS) score is low, your brand loyalty is hurting; or if you’re seeing customers transition to competitors, then your software onboarding process could be the culprit.

Toni Ann Careccio talks about the importance of onboarding and the five foundational elements your onboarding process should have to set the gold standard in your business – leading to high user adoption, increased renewals, upgrading to more of your products and services and overall employee happiness that comes from increased efficiencies.



Link: https://www.fastcompany.com/90966121/crack-the-code-on-software-onboarding-5-steps-to-capitalize-on-customer-enthusiasm

Monthly newsletter

No spam. Just the latest releases and tips, interesting articles, and exclusive industry insight in your inbox every month.

Read about our privacy policy.

Toni Ann Careccio talks about the importance of onboarding and the five foundational elements your onboarding process should have to set the gold standard in your business – leading to high user adoption, increased renewals, upgrading to more of your products and services and overall employee happiness that comes from increased efficiencies.



Link: https://www.fastcompany.com/90966121/crack-the-code-on-software-onboarding-5-steps-to-capitalize-on-customer-enthusiasm

Monthly newsletter

No spam. Just the latest releases and tips, interesting articles, and exclusive industry insight in your inbox every month.

Read about our privacy policy.