Billing Used to Take 2–3 Days. Now It Takes 2-3 Hours.

Before PortPro, billing was a bottleneck. Invoices could only go out once the PODs, TIRs, BOLs, and other documentation had been collected and attached to the correct invoice. And the process for collecting these documents was time-consuming, to say the least.

Before, drivers would drop physical documents into a dropbox. Then a 4-person team spent hours scanning the documents figuring out which load they were attached to. The invoices would even go out until 2-3 days after a load was completed.

With PortPro, the days-long process has been condensed into a few hours. Drivers upload paperwork into the app. That paperwork is automatically attached to the correct load within PortPro TMS. Then, the driver completes the load and Pro-Formance can send out the invoice.

A 3-day billing process was condensed into just a few hours.

That shift doesn’t just save time. It puts cash back in the business faster. The faster you can see cash back in your pocket, the faster you can grow.

Removing Manual Work Creates New (And Better) Jobs

As we just mentioned, before PortPro, managing paperwork from drivers was a full-time job. Actually, it was 4 full-time jobs. 4 different team members spent all day scanning documents and figuring out which load they applied to. Now, that job no longer exists.

PortPro fully replaced 4 people’s full-time jobs.

Does that mean they were all laid off? Absolutely not. They were all promoted. Now, they’re in more impactful roles. Doing important work that’s helping Pro-Formance continue to grow.

Automating Drayage Operations Leaves Room to Grow

Back in the early days, Pro-Formance was moving 250-300 drayage loads per day. 

The process was mostly manual. 

Dispatchers texted the load details to drivers on What’s App. Load management happened mostly on spreadsheets. And mistakes weren’t common, but they happened. Especially when loads had multiple legs.

With PortPro, they’ve automated the vast majority of busy work, from delivery order to dispatch to invoicing. And everything in-between.

Now, instead of getting bogged down by busy work, they’ve been able to expand into new lines of business — intermodal, over-the-road, warehousing, you name it.

More Visibility = Happier Customers

Before PortPro, there was no way to spot when a customer started sending fewer loads. By the time their team noticed a drop in revenue, it was often too late.

Now, they’re able to track load volume by customer in real time using PortPro’s out-of-the-box reporting. If they notice a drop, they go visit the customers to see if there was a reason behind the drop in volume. 

“On PortPro, we get full visibility into volume by customer. We noticed one customer had a dip in volume. So we went out to visit the customer and turned the relationship around. Now volume is higher than ever before. And this is just one example.”

Since they’re automating the busy work, they’re able to spend more time adding that personal touch to customer relationships — and not only save customers, but bring volume back even higher.

PortPro is a no-brainer for drayage

PortPro is the only TMS purpose-built for drayage carriers.

We don’t like to toot our own horn, so we’re going to let Bobby do it for us:

If you’re running a drayage trucking business and aren’t on PortPro, what are you waiting for?