SCM Email | Email Integration

Embedded Email Inbox + AI

Your email meets your TMS

Integrate your Gmail or Outlook inbox into PortPro, so you have better visibility into quote requests, delivery orders, customer comms, and more. You can even create delivery orders directly from your inbox.

Schedule a Demo

Embedded Email Inbox + AI

Your email meets your TMS

Schedule a Demo

Embedded Email Inbox + AI

Your email meets your TMS

Schedule a Demo

Embedded Email Inbox + AI

Your email meets your TMS

Schedule a Demo

Never miss an important email again

PortPro lets you filter by emails still waiting on customer replies, so you never keep you customers waiting.

Tagging made easy

Filter by “quote”, “tender” or any other tags to easily find the email you’re looking for — or rapid-fire respond to incoming quotes.

Never leave your customer waiting

Get full visibility into what emails are waiting on a response — and assign outstanding items to your team. Inbox management has never been easier.

Advanced search & filtering

No more losing emails to the black box of Outlook. PortPro lets you filter by:

Date

Status

Organization

People

Team or Branch

... and More!

Emails auto-linked to loads, quotes, and more

Our Inbox automatically and conveniently picks up on insights linked to relevant data from your PortPro TMS as you work through your inbox. This next-level email integration includes relevant loads, quotes, and other key operational information for easy reference, entry, management, and for auditing purposes, helping you improve service and retain customers.

Automatically store &   update key relationships

PortPro's Embedded Email Inbox will automatically associate and store relationship information directly from your inbox as you compose and reply to customers. In this way, you can use good inbox management to improve customer success.

People

All recipients on an email thread in your Embedded Email Inbox are instantly identified for easy reference. Our system will show you which of these people already have profiles within your system and give you the ability to add them if they're not.

Organizations

Thanks to seamless email integration, PortPro automatically identifies Organizations that are associated to your email communication.

Shared service inbox

In addition to your own email, you can also connect & monitor multiple email inboxes at the same time. Our forward-thinking, customer-focused inbox management tools give you and your team the ability to have better oversight of all email communications ensuring no customer communication is missed.

For example, if your reps are unavailable, the shared service inbox of our embedded email allows you to easily support them and respond to important emails while they're out.

AI-Assistance

Embrace and easily add artificial intelligence in your day-to-day operations to enhance your team's capabilities, practice superior inbox management and further improve service levels.

Conversation Summaries

Simplify inbox management when it comes to complex email communication with multiple recipients and long threads. The AI capabilities of our Embedded Email Inbox AI will summarize conversations and provide users with key details and action items buried deep within your email inbox.

Generative AI

PortPro’s integrated email goes the extra mile by harnessing the use of artificial intelligence. Our AI will learn, improve, and adapt to your workflows over time with usage - getting better with reading email signals and suggesting actions for your team to take.