CompCare was great for managing trucking operations in the early 2000s, but it hasn’t kept up with the modern trucking needs.
Once trucking companies start scaling, they’re finding CompCare is holding them back. That’s why drayage trucking companies are switching to PortPro.
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PortPro is on a mission to make drayage the strongest link in the supply chain.We’re releasing new functionality every few months, and constantly improving the product.
CompCare is no longer releasing new features. In fact, we’ve heard rumors that Wisech Global is planning to deprecate CompCare and move everyone to Trinium Cloud.
PortPro is web-based. So you can dispatch orders, send invoices, check financials, etc. from anywhere — whether the beach, a plane, or your couch.
CompCare is only available on-prem. That means you have to be in the office — or log in via remote access.
With PortPro, you can update your customer without updating your customer. Send email notifications, provide live tracking links, or offer access to a Customer Portal. Less manual work for you — and more peace of mind for your customers.
With CompCare, your customers have limited visibility into their container status. Which means your customers are stressed, your team is stressed, and everyone is working harder (for less results).
At a glance, PortPro shows you specific metrics related to your drayage business — like load margin, chassis utilization, volume per customer, demurrage fees, fuel costs, and so much more.
With CompCare, you can see overall costs and overall revenue — but you can’t dig into specifics.
PortPro combines everything into one app: Driver dispatch, automated appointment booking, mile tracking, customer tariffs, container tracking, and more.
With CompCare you need to purchase software for appointment booking, mile tracking, container tracking, and everything in-between.
PortPro was built specifically to handle drayage trucking. We’re able to handle chassis management, track and trace form terminals, terminal appointment booking and more.
CompCare was originally built for long-haul trucking and adapted to drayage (with limited success)
When you sign with PortPro, you get a 4-person team to support you with implementation and our customer support team is available 20 hours a day, Monday to Friday (free of charge)
If you reach out to Customer Support for help, CompCare will send you an invoice.
Our servers are hosted with Amazon Web Services, which means there’s almost no risk of PortPro crashing. And pages within the application load pretty much instantly.
With CompCare, uploading orders can take several minutes. And glitches and crashes have been expected.
PortPro will assign you to a dedicated data expert to set up any EDI/API connections you’ll need. The longest you can expect it to take is 6 weeks.
CompCare doesn’t offer API connections. And we’ve heard EDI connections can take months to set up.
“We were with CompCare for so long that we didn’t know what else was out there. But after it got sold, it didn’t seem like we were getting many updates, so we started to look for something. And we’re so happy we found PortPro. It works exactly how a modern TMS is supposed to work.”
