Competitive Advantage | Competitive Strategy

I’ve been thinking a lot recently about time and how we value it. I recently wrote an article in Forbes on the subject — how we balance time and money, deciding which investments are worthwhile to save us minutes, hours, or even days in the long run.

This is a topic I care deeply about, not only for my own time but for the time of PortPro’s customers. Drayage trucking companies are operated by some of the hardest-working, busiest people I’ve ever met. Their days are filled with managing drivers, customer questions, coordinating pickups and deliveries, dealing with port congestion, and handling countless logistical challenges. Anything that can save them time and streamline their operations is incredibly valuable.

Technology is a huge timesaver in drayage, no matter which role you play in this part of the supply chain, and you don’t have to take my word for it. Our customers are telling us how much time they’ve saved by implementing our software.

Here are some of their stories…

RoadEx, a California-based drayage company with 120 drivers, reports saving thousands of dollars in demurrage fines – and the time needed to process and resolve those fees – because our TMS gave them better real-time visibility into container and shipment status. On top of that, RoadEx is saving more than 14,000 hours per year across accounting, operations, and drivers. Imagine if you could get back that kind of time. Imagine the possibilities of what you could do with that time.

S&R Trucking scrapped its spreadsheets and legacy server-based system for our TMS. As a result, the Canada-based drayage company with 300+ drivers cut down its driver dispatch time by 80%, leading to dispatch saving 750 hours annually. With the old tech systems, drivers were spending up to 40 minutes per load, and now that figure is just 10 minutes. Another impressive improvement: Customer service cut down its daily work from eight to nine hours each day to only one to two hours, saving 1,750 over a year.

I’ve been thinking a lot recently about time and how we value it. I recently wrote an article in Forbes on the subject — how we balance time and money, deciding which investments are worthwhile to save us minutes, hours, or even days in the long run.

This is a topic I care deeply about, not only for my own time but for the time of PortPro’s customers. Drayage trucking companies are operated by some of the hardest-working, busiest people I’ve ever met. Their days are filled with managing drivers, customer questions, coordinating pickups and deliveries, dealing with port congestion, and handling countless logistical challenges. Anything that can save them time and streamline their operations is incredibly valuable.

Technology is a huge timesaver in drayage, no matter which role you play in this part of the supply chain, and you don’t have to take my word for it. Our customers are telling us how much time they’ve saved by implementing our software.

Here are some of their stories…

RoadEx, a California-based drayage company with 120 drivers, reports saving thousands of dollars in demurrage fines – and the time needed to process and resolve those fees – because our TMS gave them better real-time visibility into container and shipment status. On top of that, RoadEx is saving more than 14,000 hours per year across accounting, operations, and drivers. Imagine if you could get back that kind of time. Imagine the possibilities of what you could do with that time.

S&R Trucking scrapped its spreadsheets and legacy server-based system for our TMS. As a result, the Canada-based drayage company with 300+ drivers cut down its driver dispatch time by 80%, leading to dispatch saving 750 hours annually. With the old tech systems, drivers were spending up to 40 minutes per load, and now that figure is just 10 minutes. Another impressive improvement: Customer service cut down its daily work from eight to nine hours each day to only one to two hours, saving 1,750 over a year.

I’ve been thinking a lot recently about time and how we value it. I recently wrote an article in Forbes on the subject — how we balance time and money, deciding which investments are worthwhile to save us minutes, hours, or even days in the long run.

This is a topic I care deeply about, not only for my own time but for the time of PortPro’s customers. Drayage trucking companies are operated by some of the hardest-working, busiest people I’ve ever met. Their days are filled with managing drivers, customer questions, coordinating pickups and deliveries, dealing with port congestion, and handling countless logistical challenges. Anything that can save them time and streamline their operations is incredibly valuable.

Technology is a huge timesaver in drayage, no matter which role you play in this part of the supply chain, and you don’t have to take my word for it. Our customers are telling us how much time they’ve saved by implementing our software.

Here are some of their stories…

RoadEx, a California-based drayage company with 120 drivers, reports saving thousands of dollars in demurrage fines – and the time needed to process and resolve those fees – because our TMS gave them better real-time visibility into container and shipment status. On top of that, RoadEx is saving more than 14,000 hours per year across accounting, operations, and drivers. Imagine if you could get back that kind of time. Imagine the possibilities of what you could do with that time.

S&R Trucking scrapped its spreadsheets and legacy server-based system for our TMS. As a result, the Canada-based drayage company with 300+ drivers cut down its driver dispatch time by 80%, leading to dispatch saving 750 hours annually. With the old tech systems, drivers were spending up to 40 minutes per load, and now that figure is just 10 minutes. Another impressive improvement: Customer service cut down its daily work from eight to nine hours each day to only one to two hours, saving 1,750 over a year.

Technology and software investments are saving these companies invaluable time across all areas of their business.

Dispatch: Real-time status updates reduce the back-and-forth communication between dispatchers and drivers. Plus, dispatchers can automatically track their containers and book appointments instead of checking multiple websites to handle manually, automate customer reports, and manage email communications with AI-enabled tech.
Customers: Drayage trucking companies and their dispatchers love PortPro’s Customer Portal which allows their customers to access real-time data, track loads, and run reports as often as they want. A portal offers full visibility, which can make them a better vendor to their clients, not to mention the time saved from running reports and juggling phone calls and emails.
Drivers: Drivers now can find the answer to nearly every question on PortPro’s driver app – reducing the need for calls, text messages, and tracking paperwork for dispatchers. It also improves service quality since there’s less chance of human error coupled with automated driver status updates through geofencing and timestamps.
Accounting: A modern TMS allows for automation of customer and driver rates, integrations into accounting systems, and an electronic flow of load documentation which allows companies to invoice faster and better manage driver pay – saving time on invoicing and billing and most importantly, improving cash flow!

These time savings can help unlock business success. Every minute saved is an opportunity to grow the business. By automating repetitive tasks and streamlining workflows, drayage trucking firms and their employees can focus on the most important initiatives and, ultimately, improve their top and bottom lines.

Talon Logistics is another great example of how drayage trucking companies can use the time saved to grow their operations. Talon’s annual revenue was $2.5 million when Manny Carillo became CEO five years ago. Talon used PortPro’s technology to make its operations more efficient, enabling it to expand its business from one port in California to 11 ports in the U.S. today. Revenue is now $25 million with 250+ drivers.

Alongside the hard numbers that demonstrate clear success, there are the intangibles. Your team is happier focusing on strategic projects rather than busy work. Customers appreciate quick replies, detailed reports, and the personal touch. They keep renewing with you. Or better yet, they refer your business to another customer, growing your business by word of mouth. When your teams can focus on what really matters, it’s not just your time that improves – it’s the overall experience for both your customers and employees.

Whether you're a big or small operation, whether you work with employee drivers or owner-operators, whether you’ve been in business for 10 years or 100 – we could all use some more time in our days. The companies that embrace time savings through technology will be the ones that thrive and have a competitive advantage.

Think about your time, how you value it, how you want to prioritize it, and how you can free up more hours for the things that matter. The answer might just be technology.

Technology and software investments are saving these companies invaluable time across all areas of their business.

Dispatch: Real-time status updates reduce the back-and-forth communication between dispatchers and drivers. Plus, dispatchers can automatically track their containers and book appointments instead of checking multiple websites to handle manually, automate customer reports, and manage email communications with AI-enabled tech.
Customers: Drayage trucking companies and their dispatchers love PortPro’s Customer Portal which allows their customers to access real-time data, track loads, and run reports as often as they want. A portal offers full visibility, which can make them a better vendor to their clients, not to mention the time saved from running reports and juggling phone calls and emails.
Drivers: Drivers now can find the answer to nearly every question on PortPro’s driver app – reducing the need for calls, text messages, and tracking paperwork for dispatchers. It also improves service quality since there’s less chance of human error coupled with automated driver status updates through geofencing and timestamps.
Accounting: A modern TMS allows for automation of customer and driver rates, integrations into accounting systems, and an electronic flow of load documentation which allows companies to invoice faster and better manage driver pay – saving time on invoicing and billing and most importantly, improving cash flow!

These time savings can help unlock business success. Every minute saved is an opportunity to grow the business. By automating repetitive tasks and streamlining workflows, drayage trucking firms and their employees can focus on the most important initiatives and, ultimately, improve their top and bottom lines.

Talon Logistics is another great example of how drayage trucking companies can use the time saved to grow their operations. Talon’s annual revenue was $2.5 million when Manny Carillo became CEO five years ago. Talon used PortPro’s technology to make its operations more efficient, enabling it to expand its business from one port in California to 11 ports in the U.S. today. Revenue is now $25 million with 250+ drivers.

Alongside the hard numbers that demonstrate clear success, there are the intangibles. Your team is happier focusing on strategic projects rather than busy work. Customers appreciate quick replies, detailed reports, and the personal touch. They keep renewing with you. Or better yet, they refer your business to another customer, growing your business by word of mouth. When your teams can focus on what really matters, it’s not just your time that improves – it’s the overall experience for both your customers and employees.

Whether you're a big or small operation, whether you work with employee drivers or owner-operators, whether you’ve been in business for 10 years or 100 – we could all use some more time in our days. The companies that embrace time savings through technology will be the ones that thrive and have a competitive advantage.

Think about your time, how you value it, how you want to prioritize it, and how you can free up more hours for the things that matter. The answer might just be technology.

Technology and software investments are saving these companies invaluable time across all areas of their business.

Dispatch: Real-time status updates reduce the back-and-forth communication between dispatchers and drivers. Plus, dispatchers can automatically track their containers and book appointments instead of checking multiple websites to handle manually, automate customer reports, and manage email communications with AI-enabled tech.
Customers: Drayage trucking companies and their dispatchers love PortPro’s Customer Portal which allows their customers to access real-time data, track loads, and run reports as often as they want. A portal offers full visibility, which can make them a better vendor to their clients, not to mention the time saved from running reports and juggling phone calls and emails.
Drivers: Drivers now can find the answer to nearly every question on PortPro’s driver app – reducing the need for calls, text messages, and tracking paperwork for dispatchers. It also improves service quality since there’s less chance of human error coupled with automated driver status updates through geofencing and timestamps.
Accounting: A modern TMS allows for automation of customer and driver rates, integrations into accounting systems, and an electronic flow of load documentation which allows companies to invoice faster and better manage driver pay – saving time on invoicing and billing and most importantly, improving cash flow!

These time savings can help unlock business success. Every minute saved is an opportunity to grow the business. By automating repetitive tasks and streamlining workflows, drayage trucking firms and their employees can focus on the most important initiatives and, ultimately, improve their top and bottom lines.

Talon Logistics is another great example of how drayage trucking companies can use the time saved to grow their operations. Talon’s annual revenue was $2.5 million when Manny Carillo became CEO five years ago. Talon used PortPro’s technology to make its operations more efficient, enabling it to expand its business from one port in California to 11 ports in the U.S. today. Revenue is now $25 million with 250+ drivers.

Alongside the hard numbers that demonstrate clear success, there are the intangibles. Your team is happier focusing on strategic projects rather than busy work. Customers appreciate quick replies, detailed reports, and the personal touch. They keep renewing with you. Or better yet, they refer your business to another customer, growing your business by word of mouth. When your teams can focus on what really matters, it’s not just your time that improves – it’s the overall experience for both your customers and employees.

Whether you're a big or small operation, whether you work with employee drivers or owner-operators, whether you’ve been in business for 10 years or 100 – we could all use some more time in our days. The companies that embrace time savings through technology will be the ones that thrive and have a competitive advantage.

Think about your time, how you value it, how you want to prioritize it, and how you can free up more hours for the things that matter. The answer might just be technology.

The Hidden Currency of Success: How Drayage Trucking Companies Are Reclaiming Time Through Technology